How does it work?
In our Deskbookers for Partners platform you can find all information regarding our payouts.
Login at partners.deskbookers.com and select in the upper left corner the location for which you want to review your payout details.
To view your payment details go to the “Reports” tab and select the “Payouts Overview” menu.
This overview contains two sections: “Payouts” and “Open Invoices”:
The Payouts tab, lists all invoices that have been paid in the current period. By clicking on the invoice line you can view more information like booking id and the date the booking took place. All invoices in this overview are paid out by Deskbookers at the end of the payout period, as indicated in the summary on the right.
This summary shows the total sum Deskbookers will payout and which date the payout invoice and commission invoice are created. After closing of the payout period and creating the two invoices the total sum will be transferred to your bank account within 14 days by Deskbookers.
The default view is the current open payout period. To view previous periods and check payout and commission invoices, you can select a previous period by changing the “Collection Period”.
Next to the “Payouts” tab you will find another tab “Open Invoices”. This tab shows which invoices are not yet paid by the customer and what actions Deskbookers undertakes to retrieve the money. To ensure customers pay, Deskbookers send out reminders by mail and contact customers personally.
Payout overview and commission invoices
On the payout overview the invoices are listed that Deskbookers has collected in the specific period, split per month the invoice was created. Note: the invoice date does not always correspond with the date the booking was stayed!
The commission invoice lists the total sum of the commission Deskbookers will deduct from your payment for that specific period.
The payout overview and the commission invoice will be generated at the first working day of the month, after which the sum of both will be transferred within 14 days.